• Tax Exempting Product and Contracts
• WORKFLOW: Closing the Register (Reconcile at Close)
• WORKFLOW: Selling and Redeeming Gift Cards
• WORKFLOW: Refund a Transaction to the Same Credit Card Used
• WORKFLOW: Void a Payment
• WORKFLOW: Manually Enter a Credit Card

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• Purge a Customer Record from your Database
• WORKFLOW: Write Off Process
• What if two staff attempt to make changes on a customer record at the same time?
• WORKFLOW: Transfer, Delete, Attach/Detach Profiles
• WORKFLOW: Transfer Records
• WORKFLOW: Transfer Stored Payment Method to Another Customer

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• WORKFLOW: Return a Guest Pass/Share a Punch
• WORKFLOW: Refund 1 of 2 Enrollments on a Day Pass Contract
• WORKFLOW: Back Date Status Change and Issue a Full or Partial Credit or Refund
• WORKFLOW: Attachments Pending Validation
• WORKFLOW: Modify Billing Cycle Day for a Contract with Rolling (Contract) Billing
• Preview Dues Button on Recurring Contract

• WORKFLOW: Calendar Module - Cancelling Courses and Sessions
• WORKFLOW: Move a Booking Contract to a Different Date/Time
• WORKFLOW: Move a Booking From One Course Type to Another
• WORKFLOW: Program Plans - From Booking to Check in
• Custom Courses
• Detached Courses

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• Manging Ticket Status
• WORKFLOW: Using the Ticket System
• Ticket System: Overview and Set Up
• Lists: Predefined Ticket Comments

• WORKFLOW: Purchase Orders
• WORKFLOW: Item Receipts
• WORKFLOW: Transfers Between Locations
• WORKFLOW: Inventory Counts
• Products Module
• Product Settings