This workflow is used by staff for closing out cash registers nightly. For a look at the example on how to configure a cash drawer, follow this link here.

Overview

Register reconciliation—also known as Z-out—is a critical step in your daily closing procedures. It ensures that all cash and check payments are accurately accounted for, discrepancies are tracked, and your cash drawers are properly settled for the day. This process helps maintain financial accuracy, supports accountability, and prevents theft or reporting errors. Reconciliation captures:

• Start and end cash totals

• Cash deposit amounts

• Cash and check transactions

• Over/under amounts

Required Permission: Counts: Perform new register counts(Includes a 5-minute grace period to view or edit)

You should reconcile any register tied to a physical cash drawer at the end of each business day. If multiple registers share a single cash drawer, you only need to reconcile the register assigned to that drawer for cash payments.

If other registers (not tied to the cash drawer) are used for credit card payments, those registers must still be reconciled separately to account for non-cash transactions.

Steps

1. Go to Front Desk > Register > Reconcile.

2. Click Reconcile Now on the register you wish to close.

3. Enter the actual amounts of cash and checks in the drawer.

4. Review the expected vs. actual totals.

5. Submit the reconciliation to close the register.

Reconciliation Window Description