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Membership & Gift Cards: Barcode Setup and Ordering

Overview

Redpoint HQ supports Code 39 barcoded cards for both membership check-in and physical gift cards. This knowledge base article details how to order, number, and use these cards effectively in your facility.

Membership Cards

Barcode Requirements

  • Barcode type: Code 39

  • Card numbering: Incremental (e.g., 1001, 1002, 1003, etc.)

  • Starting range: We recommend starting your first batch at 1,000 and numbering upward.

  • Any Code 39 barcode card or key tag will work for scanning into Redpoint.

Recommended Format

If you have multiple locations, card numbers must remain unique across the org.  Use a unique identifier per facility.

Examples:

  • Standalone gym: 12345ABC

  • Multi-gym setup:

    • Gym A: 5678GYMA

    • Gym B: 5678GYMB

       

      All card numbers must be unique across all locations. No two customers at any location in the organization can share the same card number.

Card Style

For membership cards, we recommend keychain tags. These are compact, durable, and convenient since members often carry their keys with them.

You can order cards or tags in bulk from online vendors or local print suppliers. Be sure to specify Code 39 barcodes when ordering.

Check-In Options

Membership cards are optional in Redpoint HQ, as staff can always check in members by searching for their last name instead of scanning a card. We also offer the ability for unique QR codes to populate for users to scan in via their mobile phones.
 

Gift Cards

Physical gift cards can be issued and redeemed directly in the Front Desk module and in the online cart if enabled using barcoded cards.
 

Ordering Gift Cards

  • Must be ordered from an outside vendor.

  • Cards must use a Code 39 barcode and be incrementally numbered.

  • Prefix your card numbers with a unique identifier for your gym to prevent overlap with other batches or locations.

Example Numbering Scheme: 

"123000100 - 123000999" 

In this example, "123" serves as the unique identifier for the order.

If you’ve printed gift cards before, make sure your new batch uses a non-overlapping numbering range.

Redpoint HQ does not support magnetic stripe gift cards — only barcoded gift cards are compatible.
 

Required Hardware

Gift card scanning uses the same keyboard-emulating barcode reader as your membership cards. We recommend the Honeywell Scanner Genesis 7580G.

 

 

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