Windcave is not available to North American customers
Account Verification
Prior to receiving credentials, the customer will receive two separate emails and requests to verify test transactions in their bank account.
- These are two different verification steps and can add about a week to credentials being issued.
- The email will come from Provisioning@windcave.com.
- The amount will show up 1-3 days after the email is received.
- Once received, they will follow the instructions on the email verifying that the amounts were received.
Credentials
Customer will receive up to 2-3 emails with required credentials after transactions are verified:
Email 1: REST API Login
This email is used to login and create the API Credentials they need for Redpoint HQ
Items needed for Redpoint
- REST API Username: (in email)
- REST API Key: (created by logging in with instructions below)
Email example
REST API
REST API Username: XXXXXXEcom_REST
REST API Key: The key can be obtained in the “My User” section within Payline.
To access Payline: https://sec.windcave.com/pxmi3/logon
Web Username: XXXXXXEcom_REST
Web Password: Please set a password at the following link using the above username and the following email address: email@example.com | https://sec.windcave.com/pxmi3/forgotpassword
Please note the Rest API Key will be called "API Key" and can only be accessed using the Rest user and via the "My User" Tab
Email 2: HIT Credentials
This email is contains the HIT credentials needed for Redpoint HQ
Items needed for Redpoint
- HIT User Name: (ScrHITUserId - in email)
- HIT Key: (ScrHITKey - in email)
Email Example
Once you are set up, you can view transactions on Payline® here: https://sec.windcave.com/pxmi3/logon
Username: XXXXX_XX
Web Password: Please set yourself a password at the following link using the above username and the following
Email Address: email@example.com | https://sec.windcave.com/pxmi3/forgotpassword
Below are the HIT credentials:
ScrHITUserId: XXXXX_HIT
ScrHITKey: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Station ID: XXXXXXXXXX
Enter Windcave Credentials
Manage > Org & Facility Settings > Payment Sources
Contact support@redpointhq.com if you do not see the option for WindCave
- Add/ Edit Payment Source: Windcave
- Enter Credentials (as described above)
Address Verification Mode: Leave this off, it is only for US transactions