Announcement

Phsyical Gift Card Codes Disabled Online

Gift cards that use codes not generated by Redpoint have been disabled for online purchases. If your facility uses physical cards with sufficiently random codes that cannot be guessed (e.g. they are not sequentially numbered), you may enable this feature again in Manage > Organization & Facility Settings > Storefront Settings - Organization > General

Toggle Allow Custom Gift Card To Be Used Online and enter a date after which any gift card issued will be accepted online. Entering a date allows you to transition to random gift card codes if you previously used codes that were not random. If you wish to accept all codes, simply enter 2000-01-01.

Features

Purchase Orders: PDFs and Excel Files of Purchase Orders can now be downloaded

Select 'Download PDF' or 'Download XLS' in the dropdown menu of the row details or use the download buttons in the purchase order details.

Tickets: New Ticket Routing feature

Incoming tickets can now be automatically routed to specific ticket projects based on where the ticket originated from.

In Manage (Menu) > Organization & Facility Settings > Tickets (Dropdown) > Ticket Routing

Item Receipts: Shipping costs and percent discounts can now be applied to item receipts

When processing an item receipt, a global fixed amount or percentage based discount can be applied to the purchase order.

In Products (Module) > Stock Control (Tab) > Item Receipts (Tab) > New Item Receipt (Button) > Apply Discount & Shipping Cost (Button)

Storefronts: Kiosk/Web Storefronts can now be reused across facilities

In Build (Menu) > Storefronts

Storefronts can now be duplicated and shared across multiple locations, each with their own URL.

Seats: Seat Session Logs

Added visibility of session logging for troubleshooting.
In Manage (Menu) > Organization & Facility Settings > Seats > Seat Session Logs (Tab)

POS: Charge stored payment method (credit card on file) at POS

Added a payment option to 'Pay By Credit Card On File' directly from the POS.  

Feature needs to be enabled at POS, and manually selected on the payment source
In Manage (Menu) > Organization & Facility Settings > Facility (Dropdown) > Point of Sale > Options

Customers: Added details of customer merge history from the customer profile

Improvements

Invoice: When using the 'Email Invoice' button from invoice line items, a PDF of the invoice will now be attached

Customer Portal: Facility Groups are now displayed in facility selection dropdowns

Customer Portal: Improved sign-in language

New help text more clearly communicates how accounts will connect to online profiles when signing in.

Customer Portal: Improved sign-in flow for customer record linking

New help text for existing customers:

New help text when making new customer records:

Customer Portal: Display invoice line items totals

When viewing invoices on the Customer Portal, you no longer have to scroll to view the line items.

Check-In: Added an option to limit program-based check-in rules to the local day

When enabled (default), check-in windows will not extend into the previous or next day, even when using larger time spans. This helps ensure access is only granted for programs occurring on the same calendar day, with the option to disable if cross-day coverage is needed (e.g., late-night events).

Storefronts: Reformatted the Storefronts view to split out Web/Kiosk Storefronts

Storefronts: Added the ability to duplicate Storefronts

Contracts: Manually assign custom dates while contract is still in draft mode

Once the contract is a saved draft you can edit the dates to custom (permission required)

Note that if you backdate, prorated dues are charged as of today, not of the start date. There is a yellow warning that pops up to say so.

Contracts: Added a shortcut button for next bill date when altering a contract

Segments: Show full segment counts per facility

Enhanced view of customer segments and total counts across all facilities, even when the full grid view cannot be displayed due to view limit (5000 count).

New Charts

Charting: New chart to display tickets resolved by staff

In Insights (Menu) > Charting (Tab) > Tickets (Dropdown) > Resolved by Staff

Fixes

Settings: Correctly display enabled/disabled states

Specifically, check-in storefront settings were displaying incorrectly.

Contracts: Resolved an issue when editing memberships using bulk price change

Reports: Properly display date filter on outstanding deposit report