Features

Customers: New “Purge Customer Data” tool.

A new data-purge tool has been added to Customer Detail > More > Purge Customer Data. This tool allows gyms to anonymize and remove personal data from a customer record when needed.

Key details:

• The tool is disabled if the customer is active. The customer must first be marked inactive before it can be used.

• The customer’s name is anonymized (renamed to “Purged Customer ID#, Purged Customer”).

• All personal information is removed, including email, phone, and custom attributes.

• Notes, tickets, messages, profile data, and customer archive records are deleted.

• The audit log is cleared, except for check-in and benefit ledger entries.

• Check-ins, payments, and invoices are not deleted.

• Contracts and enrollments are not deleted, as they may impact other customers. Gyms can void these individually if desired.

• Attachments are not deleted because they may reference other customers. These can be manually force-deleted one by one if needed.

• There is no undo for this action.

Improvements

Payments: Payments gateway response toggle.

Added a toggle on the Payments tab of the customer record to surface payment gateway responses, making it easier for staff to troubleshoot and diagnose issues with payment providers.

Attachments: Delete Contract Attachments.

New permission introduced to allow authorized users to permanently delete contract attachments.

Fixes

Customer Portal: Fixed an issue where course waitlists could close X days before a course instead of X hours.