Seats are the connection from a particular machine to RedpointHQ. Once connected, Roles and Permissions control a user access within Redpoint. A seat alone does not give a user access to anything within Redpoint.

Basecamp: Download to connect..

Seats are configured in Manage > Organization & Facility Settings > Seats

Workstation Seats

Can access one facility and are best used for your registers, self-check in computer, and back office workstations that don’t need to move between locations.

They utilize a password that you create. Your staff can just click to connect and their Pin Access, via roles and permissions, are what guard access to Redpoint.

1 - Seat Name

2 - Username and Password that will be used to log in

3 - You can only select one facility

4 - Point of Sale Register - assign a Register to this workstation. Registers are named and configured

User Seats

Are for users that need access to multiple locations.

User Seats require 2-factor authentication via a phone number or authenticator app. They can be granted access to one, some, or all locations.

By default, User seats are assigned the back office register.

1 - Assign a Seat Name

2- Active toggle should be on. When off the seat will no longer work.

3 - Set a User Name and Password

4 - Email (optional) - only add email if you want the user to be able to use the forgot password feature. Leave blank to disable Forgot Password.

5 - Facilities - select one, some, or All Facilities

6 - 2FA Method - we recommend the Google Authenticator app though text message works too.

Deactivating Seats