The Benefits configuration spoke is where you grant specific Amenities to your plans.
Create your Amenity first and then add the benefit to the plan. Adding a benefit to a plan means it will be available to ALL locations using that plan.
Benefits CANNOT be selectively granted by contract facility (ie, you cannot grant 2 guest passes per month for contracts created in one facility and grant one per month to another - that would require two different plans) - you can only specify where the benefit can be used.
When a contract is frozen, ALL benefits are frozen.
There are some workarounds here:
- If you want to continue to allow their member discount while an account is frozen, make a product promotion that mirrors your member discount, restrict it to a frozen member customer segment, and leave it as a fixed code with NO CODE so it applies automatically to frozen members.
- If you want all customers with a pay method on file to be able to do on account purchasing, add On Account as a benefit on your waiver - anyone that signs a waiver will be granted that benefit (which won't expire) and if they add a pay method on file they can do on account purchasing! Add it as an unlimited benefit and it will be granted to all existing Redpoint waiver contracts.
Adding a Benefit to a Plan
Go to your Plan > Benefits spoke > click add benefit
Select the amenity to be granted, and then adjust the following configuration options:
Facility Type
Facility Type defines where this benefit can be used. The benefit is granted to ALL contracts of this plan. You cannot selectively apply benefits to only those at a certain contract facility - a new plan should be used when benefits differ.
Grant Types
Once selected, cannot be changed!
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Unlimited - use for facility access (and facility access shareable?)
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Fixed Grant - will only to new contracts from when created/added forward.
Does not grant to already active contracts ONLY applies to new contracts. To add to all current and new members, use a period grant option then remove it if grant is temporary.
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Period grant - will grant to all active contracts. Looks at period anew each time.
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Enrollee grant (both Period and Fixed) gives the benefit to each enrollee on the plan
- Contract grants (both Period and Fixed) gives the benefit as one total per contract - not per enrollee
Grant Quantity
Here is where you set the amount of the Fixed/Period Contract/Enrollee Grant. You can grant this amount daily, weekly, monthly (1st-end, not concurrent with facility billing date), or yearly.
Auto-conclude setting
After adding a benefit with a Fixed Contract Grant Quantity, consider the Auto-Conclude setting. This will conclude the contract when the designated benefit runs out.
This is useful for things like punch cards, where you want to contract to conclude when the punches run out instead of remaining active until a contract expiration date (or never if the contract is open ended!).
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