The Benefits configuration spoke is where you grant specific Amenities to your plans.

Create your Amenity first and then add the benefit to the plan.  Adding a benefit to a plan means it will be available to ALL locations using that plan. 

Benefits CANNOT be selectively granted by contract facility (ie, you cannot grant 2 guest passes per month for contracts created in one facility and grant one per month to another - that would require two different plans) - you can only specify where the benefit can be used.

When a contract is frozen, ALL benefits are frozen. 

There are some workarounds here:

• If you want to continue to allow their member discount while an account is frozen, make a product promotion that mirrors your member discount, restrict it to a frozen member customer segment, and leave it as a fixed code with NO CODE so it applies automatically to frozen members. 
• If you want all customers with a pay method on file to be able to do on account purchasing, add On Account as a benefit on your waiver - anyone that signs a waiver will be granted that benefit (which won't expire) and if they add a pay method on file they can do on account purchasing!  Add it as an unlimited benefit and it will be granted to all existing Redpoint waiver contracts.

Adding a Benefit to a Plan

Go to your Plan > Benefits spoke > click Add Benefit

Select the amenity to be granted, and then adjust the following configuration options below.

Facility Type

Facility Type specifies the locations where a benefit is applicable. Benefits configured at the plan level are automatically applied to all contracts under that plan. It is not possible to apply benefits selectively based on the facility of a specific contract. If benefit eligibility varies by facility, a separate plan should be created to accommodate those differences.

Grant Types

Grants can be assigned at either the Enrollee or Contract level. Once a Grant Type is selected, it cannot be changed. Choose carefully based on how the benefit should be distributed.

Unlimited Grant

• Best suited for facility access benefits.

• May also be used for shareable facility access (where multiple individuals can use the same benefit).

Fixed Grant

• Applies only to new contracts created or added after the grant is configured.

• Does not apply retroactively to already active contracts.

• To include both current and future contracts, consider using a Period Grant instead, then remove it later if the grant is intended to be temporary.

Period Grant

• Applies to all active contracts.

• Evaluates the eligibility period each time the benefit is assessed.

Grant Quantity

Here you will define the amount for Fixed or Period grants, whether they are applied at the Contract or Enrollee level. Select the frequency that best fits the intended usage and duration of the benefit.

You can choose to grant this amount on a recurring basis such as daily, weekly, monthly, or yearly. Please note that monthly is based on the calendar month (1st to end), not aligned with the facility billing cycle

Auto-conclude setting

After adding a benefit with a Fixed Contract Grant Quantity, consider the Auto-Conclude setting. This will conclude the contract when the designated benefit runs out.

Use Case Example: Punch Cards

This grant setup is especially useful for benefits like punch cards, where the contract should end when the granted amount is fully used—rather than remaining active until a set expiration date (or indefinitely, in the case of open-ended contracts).

By tying contract duration to benefit usage, you ensure the contract concludes automatically when the allocated punches are exhausted.