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Guest Checkout

Overview

Guest Checkout is an option that can be configured for any plan on a Kiosk Storefront. It allows your customers to complete a contract at kiosk storefront WITHOUT logging into/creating an online profile.

Creates a Duplicate

By default, the completed contract WILL create a duplicate customer record if the customer already exists in your system. New customers will have a customer record created by their completed contract, but no online profile will be created.

Info on Resolving duplicates here

Enable Guest Checkout

To enable Guest Checkout, both the Plan AND the kiosk storefront must be configured to allow guest checkout. This means that you can have a plan set to enable guest checkout, but if you disallow it in the storefront settings, you will NOT see guest checkout.

1. Enable on the Plan

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2. Enable on the Kiosk Storefront

Storefront (Kiosk) must be configured to allow guest checkout.

Only the plans with guest checkout enabled will allow guest checkout on this kiosk.  If it is OFF on the plan they will still need to log in for that plan.

Open your kiosk storefront link and click the plan see the Guest Checkout button. 
This Sign in Screen comes up once you select enrollments and click Continue.

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Limiting availability of Guest Checkout

One best practice is to make a "staff controlled" kiosk workstation that DOES allow guest checkout and make a separate kiosk storefront that does NOT allow guest checkout.